Standard Terms and Conditions

Competitions and Promotions – General Terms and Conditions

  1. By entering any competition or promotion advertised or promoted by Tauranga Crossing (“Promotion”) you are deemed to have accepted these general terms and conditions.
  2. These general terms and conditions shall be read subject to any specific terms and conditions for the Promotion. The specific terms and conditions shall prevail in the event of a conflict with any of these general terms and conditions.
  3. The promoter is Tauranga Crossing Limited. All decisions of Tauranga Crossing in relation to a Promotion are final and no correspondence concerning any decision of Tauranga Crossing will be entered into.
  4. To be eligible to win any Promotion you must be a New Zealand resident, aged 18 years or older and meet any other specified eligibility and entry requirements for the Promotion. Proof of eligibility may be required before any prize is handed over to any Promotion winner
  5. You will not be eligible to win any Promotion if you are an employee of Tauranga Crossing Limited or any of its agents, contractors or consultants, an employee of any tenant at any Tauranga Crossing Shopping Centre or a family member of any such employees.
  6. Participants aged under 18 years of age must (where the Promotion allows entry) obtain the consent of their parent or legal guardian to enter the Promotion. These Terms and Conditions are deemed to bind the participants and any parent or legal guardian who gives their consent (for participants aged under 18 years).
  7. If you win a prize Tauranga Crossing will endeavour to notify you as soon as possible using the details provided by you. If after three working days you have not responded to Tauranga Crossing’s notice, Tauranga Crossing reserves the right to allocate your prize to another person who entered the Promotion. In such circumstances, Tauranga Crossing shall have no liability to you and you shall have no right to any compensation.
  8. Prizes cannot be transferred, exchanged or redeemed for cash. Tauranga Crossing shall have no liability for any prize that is not used, lost or destroyed.
  9. Any winner takes the prize at his/her own risk and indemnifies Tauranga Crossing in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the prize.  The winner is responsible for all insurance, tax and other costs that may be associated with the prize.
  10. Tauranga Crossing reserves the right in its sole discretion to disqualify any Entrant who we have reason to believe has breached any of these conditions, or engaged in unlawful or improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion.  No correspondence will be entered into in this respect.
  11. If you win a prize, you consent to being photographed and/or interviewed by Tauranga Crossing and to the use of your photo and personal information for publicity and marketing purposes (including on Tauranga Crossing’s website and direct and social media channels) without compensation.
  12. If you have not collected your prize after 2 months (nor made any prior arrangements with the Concierge Desk to hold the prize for an extended amount of time), Tauranga Crossing reserves the right to allocate your prize to another individual for the same or different promotion.
  13. Tauranga Crossing reserves the right, at any time and without prior notice, to verify the validity of your entry and your right to redeem any prize, change any date, term, condition, prize or any other aspect of the Promotion, suspend or cancel all or any part of the Promotion and reject any entry that Tauranga Crossing, in its sole discretion, does not consider meets the eligibility and entry requirements of the Promotion.
  14. No responsibility will be taken by the Promoter for lost or misdirected applications or entries.
  15. You are responsible for your own expenses, if any,  incurred in relation to the Promotion.
  16. Every winner of any promotion is required to claim the prize in person and proof of identity will be required (including confirming consent of an entrant’s parent or legal guardian and the name, age and address of the parent or legal guardian that gave their consent, where an entrant is under 18 years of age). If the documentation required by Tauranga Crossing is not received within a reasonable time after request (to be determined by Tauranga Crossing at its sole discretion) then the entry of that participant will be ineligible and deemed invalid. We are not able to post any prizes (including gift cards). They must be picked up in person at the Concierge Desk (unless otherwise noted in the terms and conditions) Click here to view opening hours for Tauranga Crossing.
  17. Tauranga Crossing reserves the right at any time to cancel, terminate, modify or suspend the Promotion.  Tauranga Crossing will not be liable for the suspension or termination of the Promotion on any account whatsoever.
  18. To the extent permitted by law, Tauranga Crossing Limited, its subsidiaries, associated companies, agents, contractors, consultants, directors and employees, shall not be liable to you or anyone else for any loss or damage whatsoever incurred (including but not limited to indirect or consequential loss and including loss caused by negligence) or personal injury suffered or sustained in connection with this Promotion in any way or the use or acceptance of any prize offered.
  19. If in relation to the Promotion you submit any material, including comments, videos, images or recordings, on submission these materials will become the property of Tauranga Crossing. Tauranga Crossing will be entitled to use this material for any purpose whatsoever without compensation, liability or attribution. By submitting the material you confirm that you are entitled to submit the material and that you own the intellectual property in the material. You agree not to submit any material that is defamatory, libellous, obscene, violent or objectionable. Tauranga Crossing reserves the right to delete any material on its website or social media sites that contravenes this clause. You agree to indemnify Tauranga Crossing for any breach of this clause.
  20. Your entry will become the property of Tauranga Crossing and will not be returned to you. Tauranga Crossing will collect and store your personal information in accordance with the Privacy Act 1993. You have the right to access, update and correct your personal information. By entering the Promotion, you agree to Tauranga Crossing using your personal information for promotional and marketing purposes. Please click here to view Tauranga Crossing’s Privacy Policy. Any enquiries regarding information held should in the first instance be directed to Tauranga Crossing Management Office, 2 Taurikura Drive, Tauriko, Tauranga 3110.