Accessibility

Bathrooms

Accessible toilets are stationed on the ground floor by The Garden Eateries and in the small corridor next to EVENT Cinemas on Level 1. You will also find an amenities area in between Look Sharp and The Crossing Pharmacy in the outdoor shopping area.

Accessibility Parking

We have a variety of accessible parking options.

-You’ll find these outside Pak n Save, Eves Realty, Noel Leeming, House of Travel, and between warehouse and ANZ bank.

– Also, in front of the main entrance by Just Cuts and ASB.

– You’ll find parking at each entrance to the centre on all levels of our multi-deck carpark plus a drop off zone out the front of the plaza entrance by Majestic Tea.

– Senior parking spaces can be found next to the accessibility parking. All vehicles using accessible parking need to display a valid mobility permit.

Wheelchair Hire

Wheelchairs are available for hire from the Concierge Desk. While they are in use, we hold your photo ID and return it to you when you return the item. Equipment cannot be pre-booked.

Support Animals

We welcome certified guide and assistance dogs. Certification is required from an approved organisation such as Assistance Dogs, Hearing Dogs for Deaf People NZ or the New Zealand Blind Foundation.

Concierge Desk

Our friendly Concierge team is on hand to help with your enquiries including lost property, wheelchair hire, public transport, directory queries and more. Phone enquiries are welcome on 07 777 0125.

Childrens Play Areas

Relax and unwind with your children in The Garden, complete with outdoor games and beautiful greenery. The Garden can be found outside The Garden Eateries on the Ground Level of the mall.
Let your child’s imagination run free with our immersive food truck. It is located on the lower level of the mall outside Barkers and Cotton On. All of our children’s play areas are wheelchair friendly and have wide pathways for easy access.

Accessible Pathways

We have well-lit and wide, spacious pathways throughout our centre. All centre entrances have automatic opening doors and wheelchair access as well as wide elevators for easy entry and exit.